Welcome to Mgels! These terms and conditions outline the rules and regulations for using the Mgels website, located at www.mgels.com. By accessing or making a purchase on this website, you accept and agree to be bound by the following terms and conditions. Please read them carefully before making any purchase.

1. General Information

• Company Name: Mgels
• Email: info@mgels.com
• Phone: +31623240557

By using this website, you agree to these terms and conditions in full. If you do not agree with any part of these terms, you must stop using the website immediately.

2. Products and Services

Mgels offers a range of products including, but not limited to, perfumes, jewelry, and hair products. We strive to ensure that product descriptions and images are as accurate as possible, but we do not warrant that the product descriptions or other content on this site are entirely error-free.

Pricing:

• All prices listed on our website are in the currency of the country from where you visit our website and include applicable VAT.
• Prices may change without notice, but any changes will not affect orders that have already been placed and confirmed.

Product Availability:

• All products are subject to availability. If a product is out of stock after you place an order, we will inform you as soon as possible and offer an alternative product, a backorder, or a refund.

3. Order Process

By placing an order on the Mgels website, you agree that:

• You are legally capable of entering into binding contracts.
• You are at least 18 years old.
• The information you provide is accurate and complete.

Steps to Place an Order:

1. Select your desired product(s) and add them to your shopping cart.
2. Proceed to checkout and provide the required personal and payment information.
3. Review your order and confirm payment.
4. Once your payment is successful, you will receive an email confirmation of your order.

4. Payments

Mgels accepts various payment methods, including but not limited to credit cards, PayPal, and bank transfers. All payments must be made in full at the time of purchase. You agree to provide current, complete, and accurate payment and billing information.

Payment Security:

We use SSL (Secure Socket Layer) encryption technology to ensure your payment information is securely processed.

5. Shipping and Delivery

Delivery Times:

• Mgels ships to [list of countries]. Delivery times will vary depending on your location, but we aim to deliver within 3-10 business days for most orders.
• Please note that delivery times may be affected by public holidays, weekends, and external factors (e.g., customs delays).

Shipping Costs:

• Shipping fees are calculated based on the delivery location and will be displayed at checkout.
• Free shipping may be available for orders over a certain amount, as indicated on our website.

Customs and Import Taxes:

• Orders shipped outside the EU may be subject to import duties and taxes, which are the responsibility of the customer.

6. Right of Withdrawal (Herroepingsrecht)

Your Right to Cancel:

• As per EU law, you have the right to cancel your order within 14 days of receiving your goods without giving a reason.
• To exercise this right, you must inform us by email at info@mgels.com within the 14-day period.
• Once you have notified us of your decision, you must return the products within 14 days of notifying us.

Conditions for Returns:

• The product must be in its original condition, unused, and with all original packaging.
• Certain products, such as opened hair products, custom-made items, and gift cards, are excluded from the right of withdrawal.

Refunds:

• If you cancel your order, we will refund the total amount, including any standard shipping costs, within 14 days of receiving the returned goods or proof that you have shipped them.
• The refund will be processed using the same payment method as the original transaction unless otherwise agreed.

7. Warranty and Defective Products

All products sold on Mgels come with a legal warranty of two years in accordance with EU consumer law. This means that you are entitled to a free repair, replacement, or refund if the goods are faulty or not as described.

Faulty or Damaged Products:

• If you receive a damaged or defective product, please contact us immediately at info@mgels.com with your order number and details of the defect.
• Mgels will either replace the item or issue a full refund, including shipping costs.

8. Limitation of Liability

Mgels is not liable for any indirect, special, or consequential damages, or any loss of profits or revenue, arising out of or in connection with the use or inability to use this website or the products purchased through it.

While we strive to ensure the accuracy of the information on our website, Mgels is not responsible for any errors or omissions. Use of any materials or information on this website is at your own risk.

9. Data Protection and Privacy

We are committed to protecting your privacy. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your personal data.

10. Changes to Terms and Conditions

Mgels reserves the right to update or modify these terms and conditions at any time without prior notice. The updated terms will be effective immediately upon being posted on the website. By continuing to use the website, you agree to be bound by the revised terms.

11. Governing Law and Jurisdiction

These terms and conditions are governed by the laws of The Netherlands. Any disputes arising from or relating to the use of the website or the products purchased from it shall be subject to the exclusive jurisdiction of the courts of The Netherlands.

12. Contact Information

For questions about these terms and conditions, or to make a complaint, you can contact us at:

• Email: info@mgels.com
• Phone: +31623240557